:root{color:#20252d;font-synthesis:none;text-rendering:optimizelegibility;--ink:#20252d;--muted:#68717d;--line:#d7dce0;--surface:#fff;--charcoal:#14181f;--teal:#087c79;--teal-dark:#065e5b;--green:#18794e;--red:#bd2c36;--amber:#9a6700;background:#eef1f3;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:#eef1f3;min-width:980px;min-height:100vh;margin:0}button,input,select{font:inherit;letter-spacing:0}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}h1,h2,h3,p{margin-top:0}.loading-screen{min-height:100vh;color:var(--muted);place-items:center;display:grid}.login-shell{background:#e6ebed;place-items:center;min-height:100vh;display:grid}.login-panel{background:var(--surface);border:1px solid var(--line);border-top:4px solid var(--teal);border-radius:6px;width:400px;padding:34px;box-shadow:0 14px 45px #18232b1a}.product-mark{color:var(--teal-dark);align-items:center;gap:10px;margin-bottom:30px;font-weight:750;display:flex}.product-mark svg{width:24px}.login-panel h1{margin-bottom:24px;font-size:25px}.login-panel form,.login-panel label{gap:8px;display:grid}.login-panel form{gap:18px}.login-panel label{color:#48515c;font-size:13px;font-weight:650}.input-with-icon{background:#fff;border:1px solid #bac2c8;border-radius:4px;align-items:center;gap:10px;height:44px;padding:0 12px;display:flex}.input-with-icon:focus-within{border-color:var(--teal);box-shadow:0 0 0 3px #087c7924}.input-with-icon svg{width:18px;color:var(--muted)}.input-with-icon input{border:0;outline:0;flex:1;min-width:0}.form-error,.telephony-error{color:var(--red);font-size:13px}.primary-button{background:var(--teal);color:#fff;border:0;border-radius:4px;min-height:40px;padding:0 18px;font-weight:700}.primary-button:hover:not(:disabled){background:var(--teal-dark)}.icon-button{border:1px solid var(--line);color:#4a5560;background:#fff;border-radius:4px;place-items:center;width:38px;height:38px;text-decoration:none;display:inline-grid}.icon-button:hover{color:var(--teal);border-color:#9db9b7}.icon-button svg{width:18px;height:18px}.app-shell{grid-template-rows:64px minmax(0,1fr);grid-template-columns:190px minmax(0,1fr);min-height:100vh;display:grid}.topbar{background:var(--charcoal);color:#fff;border-bottom:1px solid #2a313a;grid-column:1/-1;justify-content:space-between;align-items:center;padding:0 18px;display:flex}.brand{align-items:center;gap:10px;display:flex}.brand-symbol{color:#0d2525;background:#24a19c;border-radius:4px;place-items:center;width:32px;height:32px;font-size:12px;font-weight:900;display:grid}.agent-controls{align-items:center;gap:12px;display:flex}.agent-controls>div:first-child{text-align:right;display:grid}.agent-controls>div:first-child strong{font-size:13px}.agent-controls>div:first-child span{color:#aeb8c3;font-size:11px}.agent-controls .icon-button{color:#ccd4db;background:#20262e;border-color:#343d47}.availability-control{border:1px solid #46515d;border-radius:4px;height:32px;display:flex;overflow:hidden}.availability-control button{color:#b7c0c8;background:0 0;border:0;border-right:1px solid #46515d;padding:0 11px;font-size:12px}.availability-control button:last-child{border-right:0}.availability-control button.active{color:#0b5f5c;background:#eef5f4;font-weight:750}.sidebar{color:#b7c0c8;background:#20262e;flex-direction:column;justify-content:space-between;padding:14px 10px;display:flex}.sidebar nav{gap:4px;display:grid}.sidebar nav button{height:42px;color:inherit;text-align:left;background:0 0;border:0;border-radius:4px;align-items:center;gap:10px;padding:0 12px;display:flex}.sidebar nav button:hover{color:#fff;background:#2a323c}.sidebar nav button.active{color:#075f5c;background:#e9f4f3;font-weight:750}.sidebar nav svg{width:18px}.connection-summary{text-transform:uppercase;align-items:center;gap:8px;padding:12px;font-size:11px;display:flex}.connection-dot{background:#d64c57;border-radius:50%;width:8px;height:8px}.connection-dot.ok{background:#33b77a}.workspace{min-width:0;padding:24px;overflow:auto}.dashboard-view{grid-template-columns:minmax(0,1.65fr) minmax(300px,.8fr);align-items:start;gap:18px;max-width:1180px;margin:0 auto;display:grid}.current-call-section,.dialer-section,.agent-strip,.data-section,.diagnostics-section{background:var(--surface);border:1px solid var(--line);border-radius:6px}.current-call-section{min-height:360px;padding:24px}.dialer-section{grid-column:1/-1;padding:18px 20px}.agent-strip{grid-area:1/2;overflow:hidden}.section-heading{border-bottom:1px solid #e1e5e8;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px;padding-bottom:16px;display:flex}.section-heading h2{margin:0;font-size:21px}.section-heading.compact{background:#f8f9fa;margin:0;padding:17px 18px}.section-heading.compact h2{align-items:center;gap:9px;font-size:15px;display:flex}.section-heading.compact h2 svg{width:18px;color:var(--teal)}.section-heading.compact>span{color:var(--muted);font-size:11px}.eyebrow{color:var(--teal-dark);text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:800}.call-state{color:var(--muted);text-transform:uppercase;background:#f1f3f5;border-radius:4px;padding:5px 9px;font-size:11px}.customer-context{align-items:center;gap:18px;min-height:130px;display:flex}.customer-avatar{width:68px;height:68px;color:var(--teal-dark);background:#dcefee;border-radius:50%;place-items:center;font-size:22px;font-weight:800;display:grid}.customer-context>div:last-child{gap:6px;display:grid}.customer-context strong{font-size:20px}.customer-context span{color:var(--muted)}.call-controls{border-top:1px solid #e1e5e8;flex-wrap:wrap;align-items:center;gap:10px;min-height:64px;padding-top:18px;display:flex}.control-button{color:#343c45;background:#fff;border:1px solid #b9c1c7;border-radius:4px;align-items:center;gap:8px;height:40px;padding:0 14px;font-weight:700;display:inline-flex}.control-button svg{width:17px}.control-button.answer{color:#11643e;background:#eaf7f0;border-color:#23865a}.control-button.danger{color:#a31f29;background:#fff1f2;border-color:#d99ca1}.transfer-control{height:40px;display:inline-flex}.transfer-control select{border:1px solid #b9c1c7;border-right:0;border-radius:4px 0 0 4px;width:72px;padding:0 8px}.transfer-control .control-button{border-radius:0 4px 4px 0}.dialer-section>label{color:#4f5862;margin-bottom:9px;font-size:12px;font-weight:700;display:block}.dial-row{align-items:center;gap:10px;display:flex}.dial-row>svg{width:18px;color:var(--teal)}.dial-row input{border:1px solid #b9c1c7;border-radius:4px;flex:1;min-width:0;height:40px;padding:0 12px}.agent-list{display:grid}.agent-row{border-top:1px solid #edf0f2;grid-template-columns:38px 1fr auto;align-items:center;gap:10px;min-height:58px;padding:10px 16px;font-size:13px;display:grid}.agent-row:first-child{border-top:0}.agent-extension{background:#eef1f3;border-radius:4px;place-items:center;width:34px;height:28px;font-family:ui-monospace,monospace;font-weight:750;display:grid}.status-badge{text-transform:uppercase;color:#515a63;background:#e8ebed;border-radius:4px;align-items:center;min-height:24px;padding:0 8px;font-size:10px;font-weight:800;display:inline-flex}.status-available{color:var(--green);background:#daf2e5}.status-busy{color:var(--amber);background:#fff0d0}.status-degraded{color:var(--red);background:#ffeaec}.data-section,.diagnostics-section{max-width:1220px;margin:0 auto;padding:22px}.table-wrap{overflow-x:auto}.recording-player{width:220px;height:34px;display:block}table{border-collapse:collapse;width:100%;font-size:13px}th{text-align:left;color:var(--muted);text-transform:uppercase;border-bottom:2px solid #dfe4e7;padding:10px;font-size:10px}td{vertical-align:middle;border-bottom:1px solid #e6e9eb;padding:13px 10px}td small,.customer-row span{color:var(--muted);margin-top:4px;font-size:11px;display:block}.direction-cell{text-transform:capitalize;align-items:center;gap:7px;display:inline-flex}.direction-cell svg{width:16px;color:var(--teal)}.empty-table{text-align:center;color:var(--muted);padding:40px}.search-input{border:1px solid #bcc4ca;border-radius:4px;align-items:center;gap:8px;width:min(360px,40%);height:38px;padding:0 10px;display:flex}.search-input svg{width:17px;color:var(--muted)}.search-input input{border:0;outline:0;flex:1;min-width:0}.customer-list{display:grid}.customer-row{border-bottom:1px solid #e4e8ea;grid-template-columns:40px 1fr 1fr 1.25fr;align-items:center;gap:15px;min-height:82px;padding:14px 8px;display:grid}.customer-row p{color:#4f5862;margin:0;font-size:12px}.customer-icon{width:34px;height:34px;color:var(--teal);background:#e5f1f0;border-radius:4px;place-items:center;display:grid}.customer-icon svg{width:18px}.diagnostic-list,.endpoint-grid{border:1px solid #dfe3e6;border-radius:4px;grid-template-columns:1fr 1fr;display:grid;overflow:hidden}.diagnostic-row{background:#fff;border-bottom:1px solid #e6e9eb;justify-content:space-between;align-items:center;gap:15px;min-height:50px;padding:10px 14px;font-size:13px;display:flex}.diagnostic-row:nth-child(odd){border-right:1px solid #e6e9eb}.diagnostic-row>span{align-items:center;gap:8px;display:flex}.diagnostic-row svg{width:16px}.diagnostic-row strong{text-align:right;color:#4d5660;font-size:11px}.ok-icon{color:var(--green)}.warn-icon{color:var(--amber)}.diagnostics-section h3{margin-top:28px;font-size:14px}@media (width<=1100px){.dashboard-view{grid-template-columns:minmax(0,1fr) 300px}.workspace{padding:18px}.customer-row{grid-template-columns:40px 1fr 1fr}.customer-row p{grid-column:2/-1}}